How to cancel a booking? Send in a cancellation request form!
Please use this form to send in your booking cancellation request if due to circumstances you do need to cancel your booking. Make sure to fill in all the fields below (all fields are required) and submit this cancellation request form. Our reservations team will follow up via email as soon as possible.
Our cancellation fees are as follows
If cancelled 31+ days prior then forfeit 20% of gross rental
If cancelled 21-30 days prior then forfeit 50% of gross rental
If cancelled 8-20 days prior then forfeit 75% of gross rental
If cancelled 0- 7 days prior then forfeit 100% of gross rental
Please note this also applies to amending your booking and shortening the number of days. You can find all details of our cancellation policy in our Terms & Conditions.