Campervan & Motorhome Hire | 0208 573 2300 (UK) or +44 208 573 2300 (overseas) or email
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Manage your booking & your road trip
At Spaceships, we like to make your road trip as easy as possible. We've made the booking process as easy as possible. All our low rates and discounts are online on our site. But there is more than just booking your campervan or Motorhome
We've added various self-service options to change/update your booking, check-in online, pay the remaining balance or to get to know your Spaceships before you arrive at our branch.
Online check-in
Pay remaining balance
Upgrade insurance and reduce excess to £0
Add accessories to your booking
Cancel a booking
Check-in online to manage your booking
The Online Check-in system is the place to manage your booking. It is a necessary step to get you on the road as soon as possible. Less time spent out our depot is more time to spend on the road. You must follow all steps of the Online Check-in Portal before your scheduled day of pick-up.
Online check-in is open once your booking is confirmed. You can log in by using your booking reference number and your last name, which can all be found in the confirmation email that you have received from us. You don't have to do the online check-in in one go. You can always come back later to finish it. As long as all steps are done 1 business day before your scheduled day of pick-up.
Via the Online Check-in system you can manage your booking: update your details, add extra driver(s), add or remove accessories and more. You're in control.
Pay the remaining balance online: fast, safe & secure
Please make sure that the remaining balance of your booking is paid at least 7 days before the scheduled day of pick-up. You can use our secure online payment portal to make the payment. All you need is your booking reference and last name (see confirmation email that was sent) to log in and to see the remaining balance.
Reduce your excess to £0 by upgrading the insurance
Basic insurance is included with every Spaceships Rentals UK & Europe. By upgrading the insurance package you will have the most complete cover and will reduce the excess to zero. We have created an easy to read page to show you the differences between all insurance options.
How to add accessories
The magic at Spaceships Rentals happens online. The most popular camping & campervan accessories are listed on our booking page and can be added when you book your motorhome or campervan.
The full list of accessories has been added to the Online Check-in Portal, which can be accessed once your booking is confirmed. You can always add or remove accessories via the check-in portal, as long as it is done before your scheduled day of pick-up.
Send in a cancellation request
If due to circumstances you do need to cancel your booking, please use the cancellation request form.
Open cancellation request form
Wonder what happens if a lockdown is announced again? Here are your options if the UK goes back into a full lockdown.
Features of your campervan or motorhome explained
Or as we like to call it, the pilot instruction videos. Spaceships campervans & motorhomes are easy to use. Its features are almost self-explanatory. However, we do want to focus on some items to make the blast off to explore the outer space of the UK or Europe even easier. Therefore we have created instructional videos that will show you how to use your Spaceships campervan or motorhome.
It'll be a great
#spaceshipsroadtrip
Now that we have covered everything, you are ready for blast-off. Have a great road trip. If there are any questions, the Spaceships crew is here to make your stay easy and fun.
We love to answer questions and to help you out. As seasoned travellers, we have heaps of info and tips.
How to make your UK and Europe road trip super easy
- Book a Spaceships campervan online, you'll get the best rate guaranteed. And our campervans and motorhome come with all cooking stuff, a travel book with campsites and insurance included. You just need to bring your bags, some food and you're ready to go.
- Pay the remainder of your balance at least 7 days before picking it up from our branch. You can pay HERE. The Manage My Booking / Pre-Arrival Check-in can be found on this page as well.
- Watch our instructional videos about how to use your Spaceships campervan or Motorhome before travelling to Spaceships. Those videos will show all features of the vehicle, so you're prepared before starting your road trip.
- Did you forget to add an accessory like bedding, or a Winter (keeps you extra warm on cold days) or Summer Pack (keeps you extra cool & relaxed on warm days)? No worries. You can add 'em via our Online Check-in Portal.
Questions that will be answered on this Self-Service Page
- How do I add a driver to the existing rental?
- How do I add my driving licence to my booking?
- How can I add or remove accessories to my booking?